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Your current order type is {{ ($cart.priceList === 'FCQ' ? 'Full Case Quantity' : $cart.priceList === 'AQ' ? 'AQ - Individual Units' : $session.meta['CurrentPriceList'] === 'FCQ' ? 'Full Case Quantity' : $session.meta['CurrentPriceList'] === 'AQ' ? 'AQ - Individual Units' : $session.meta['PriceList'] === 'FCQ' ? 'Full Case Quantity' : $session.meta['PriceList'] === 'AQ' ? 'AQ - Individual Units' : ($cart.priceList || $session.meta['CurrentPriceList'] || $session.meta['PriceList'])) }}. Our warehouse operations have improved, which allows you the flexibility to order products either in individual units or by the case. Please note pricing will be different based on the order type you prefer. Change Order Type

Shipping FAQ

How quickly will my items ship? 

Generally within 2-3 business days

 

Where are products shipped from? 

CA

 

What does freight & shipping cost? 

FCQ Accounts - Free shipping on any full case quantity orders, $1000+. No other discounts apply. 

AQ Accounts - 15% freight cap on orders $600+ (small parcel items only) or 10% freight cap on orders $1000+. No other discounts apply. 

Please note if you have provided a residential address, we do charge for a residential delivery, delivery appointment & lift gate. If extra equipment is required for delivery, you will be charged for these services even if you qualify for free shipping or a freight cap. The services offered are below: 

  • Delivery Appointments - $20.00
  • Lift Gate with Pallet Jack included - $65.00
  • Limited Access Delivery - $75.00
  • Residential Delivery - $75.00

 

Can I pick up my order?

Yes, you can pick up your order from our warehouse M-F (8AM - 4PM PST)

15207 Flight Ave, Chino, CA 91710

 

Will you ship to residential addresses? 

Yes, we can ship to residential addresses for an additional fee. 

 

 Will you ship to international addresses?  

 Yes, we do ship internationally. To obtain your freight quote, please contact your Account Manager or customercare@umainc.com.